Post Purchase (Old)
The Post-Purchase Campaign Guide for UpsellWP helps you engage customers after checkout by offering relevant upsells.
Last updated
The Post-Purchase Campaign Guide for UpsellWP helps you engage customers after checkout by offering relevant upsells.
Last updated
This version of the post-purchase campaign will be deprecated after UpsellWP v2.1.2. So we highly recommend using a new post-purchase upsell instead.
Introduction:
Post Purchase Upsell is a marketing strategy that allows you to offer additional products or services to customers after they have made a purchase on your WooCommerce store. This technique is a great way to increase your revenue and customer satisfaction. By offering related or complementary products, you can help customers get the most out of their initial purchase and encourage them to buy more.
For example, an online clothing store can offer a complementary accessory to a customer who just bought a dress.
Offering a 40% discount on Airpods when customers purchase iPhones).
Please note that before proceeding, you must have installed and activated the UpsellWP. It is important to note that this feature requires the PRO version.
Now, let's take a closer look at each example in detail.
Example 1: Offering a 40% discount on Airpods when customers purchase iPhone
In this scenario, when the customer adds an iPhone to the cart then they have a discount of 40% on the offer page.
Go to WordPress dashboard -> UpsellWP -> Create New Campaign -> Choose “Post-purchase”.
Click on the button “Add offer”.
Here is the screenshot of the offer configuration that follows,
Details of configurations are:
Step 1: Choose the offer product (AirPods) that you want to display on the offer page by typing a few characters of the product name and setting a quantity for the selected offer product or adjusting the quantity based on your requirement.
Step 2: Choose the “Discount Type” as Percentage and set the value as 40%. You also have the option to choose other discount types such as fixed discount, free and No discount.
Step 3: You have successfully created an offer, click on the button “Add offer”
Step 4: Now choose the “Conditions” as “Products in order” You also have the option to choose other conditions.
Step 5: Choose the condition product (iPhone) When a customer purchases an iPhone, they are given the option to buy AirPods on the offer page.
Step 6: Once you have successfully created a campaign click Save and Close.
Other details shown in the below screenshot are (optional):
Overall usage limit: The "Overall usage limit" refers to the maximum number of times an offer can be used by all customers as a whole. Something like early-bird offers for the first 5 users or 10 users.
For example, if the limit is 100, the offer can only be applied to a total of 100 orders, regardless of the number of customers. Once the limit is reached, the offer will get disabled automatically.
Usage limit per customer: The “Usage limit per customer” refers to a restriction on the number of times a specific upsell offer can be claimed by an individual customer. It sets a maximum limit on the usage of the upsell for each customer.
For example: If the usage limit per customer is set to 3, it means that each customer can only claim the offer up to a maximum of 3 times. Once a customer has claimed the offer 3 times, they will no longer be able to avail the offer.
Now, we have successfully created a campaign. let's see how it works on the offer page.
Now the offered product has been successfully displayed on our offer page. Please ensure to click “Add offer to my order” to avail the offered product, or click “Skip offer” to skip the offer.
Above discussed scenarios require PRO
If you need any assistance, please create a support request in our ticket system. We are always happy to assist you :)
